Omnichannel inbox

The conversation inbox pairs a lead list with a live thread that merges every channel for that contact. Send text, media and reactions, drop in template snippets, and watch the 24-hour WhatsApp service window.

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Reply across WhatsApp, Messenger, Instagram, SMS and email from one thread, with unread indicators and canned replies.

The conversation inbox pairs a lead list with a live thread that merges every channel for that contact. Send text, media and reactions, drop in template snippets, and watch the 24-hour WhatsApp service window.

What’s included

  • One thread per lead across five channels
  • Template snippets, attachments, reactions
  • Channel access follows the user's lead sources

See omnichannel inbox inside Chronex360.

Bring leads, conversations, catalogue sales and reporting into one workspace.