How Chronex360 helps manage your business in Cuvango
For companies based in Cuvango, Chronex360 connects WhatsApp Business API to a full lead workflow: capture, qualification, assignment, scheduled follow-up and conversion reporting.
For a business in Luanda supplying equipment to the oil and mining sector, or a Benguela retailer handling everyday consumer orders, leads tend to arrive fast and in Portuguese, often through a Click-to-WhatsApp ad or a Facebook page message. Chronex360 pulls these conversations into a single inbox, assigns them to agents fluent in the customer's language, and supports the move from initial inquiry to formal quote to confirmed order — a workflow that matters for corporate buyers used to more structured procurement as much as for retail customers wanting a quick answer. Once an order is confirmed, Chronex360 keeps it visible through preparation and delivery, so both sales and operations teams know exactly where things stand. Portuguese-language templates and business-hours-aware assignment keep response times tight across a large, geographically spread customer base. The result is a sales process that can handle both high-value industrial inquiries and routine retail traffic without losing track of either.
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export