How Chronex360 helps manage your business in Belas
Chronex360 provides WhatsApp Business API workflow for businesses in Belas, Luanda Province, turning inbound WhatsApp, Instagram and Facebook conversations into tracked, qualified leads.
For a business in Luanda supplying equipment to the oil and mining sector, or a Benguela retailer handling everyday consumer orders, leads tend to arrive fast and in Portuguese, often through a Click-to-WhatsApp ad or a Facebook page message. Chronex360 pulls these conversations into a single inbox, assigns them to agents fluent in the customer's language, and supports the move from initial inquiry to formal quote to confirmed order — a workflow that matters for corporate buyers used to more structured procurement as much as for retail customers wanting a quick answer. Once an order is confirmed, Chronex360 keeps it visible through preparation and delivery, so both sales and operations teams know exactly where things stand. Portuguese-language templates and business-hours-aware assignment keep response times tight across a large, geographically spread customer base. The result is a sales process that can handle both high-value industrial inquiries and routine retail traffic without losing track of either.
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export
Lead analytics
The analytics service reports totals, new versus worked, conversion against final statuses, response times from assignment history, follow-up adherence and source and campaign breakdowns with time series. Results are cached for 15 minutes and exportable to Excel.
- Conversion, response time, follow-up adherence
- Period presets with source and assignee filters
- Cached 15 minutes, Excel export