How Chronex360 helps manage your business in Nassau
Nassau businesses run their social-to-WhatsApp sales pipeline on Chronex360, from the first Click-to-WhatsApp reply through to a completed, tracked order.
In a market built around high-value tourism and boutique retail, a lead in the Bahamas might be a yacht charter inquiry from Instagram or a luxury goods question from a Click-to-WhatsApp ad — and losing track of either one is costly. Chronex360 captures each inquiry the moment it arrives, tags where it came from, and assigns it to an available agent based on local business hours so premium customers never wait unnecessarily. From there, the same thread tracks the lead through qualification, a formal quote or reservation, and on to fulfillment or arrival, giving owners full visibility into the customer journey. English-language templates keep communication polished and consistent, catalog and package sharing let teams present offerings directly in chat, and every message respects WhatsApp's commerce rules. Reporting then makes clear which marketing channels are actually converting high-intent inquiries into confirmed bookings and sales.
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export
Lead analytics
The analytics service reports totals, new versus worked, conversion against final statuses, response times from assignment history, follow-up adherence and source and campaign breakdowns with time series. Results are cached for 15 minutes and exportable to Excel.
- Conversion, response time, follow-up adherence
- Period presets with source and assignee filters
- Cached 15 minutes, Excel export