How Chronex360 helps manage your business in Dinajpur
Chronex360 provides WhatsApp Business API workflow for businesses in Dinajpur, Rangpur District, turning inbound WhatsApp, Instagram and Facebook conversations into tracked, qualified leads.
For many small and mid-sized businesses in Bangladesh, the sales journey begins with a customer messaging a Facebook page or tapping a WhatsApp ad about a product seen while scrolling, and Chronex360 is built to catch that first contact and convert it into a structured, trackable lead immediately. From Dhaka-based fashion sellers to Chattogram wholesalers, the platform routes each conversation to an available agent, walks the buyer through catalog browsing and order confirmation in Bengali or English, and keeps status visible all the way to courier dispatch and cash-on-delivery fulfillment, the norm for ecommerce across the country. Business-hours-aware scheduling ensures leads generated during peak evening browsing are picked up promptly rather than left overnight, and multi-agent queues distribute high demand during festival sales periods. Sales leaders get consolidated conversion reporting that ties every ad click and DM back to a completed, delivered order, replacing scattered spreadsheets and personal phone numbers with one accountable pipeline.
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export