How Chronex360 helps manage your business in Coripata
Chronex360 brings the same WhatsApp Business API onboarding and lead-management workflow used across La Paz Department to businesses in Coripata.
In Bolivia, a lead frequently begins as a WhatsApp message prompted by a Click-to-WhatsApp ad or an Instagram inquiry about pricing or availability, often from a customer comparing several sellers at once. Chronex360 records that first contact right away, applies qualification rules, and routes it to an available agent based on business hours, helping retail and ecommerce businesses respond before the buyer moves on to another option. From qualification, Chronex360 tracks the deal through quoting and order confirmation to delivery, reflecting the WhatsApp-coordinated pickup and delivery arrangements common in Bolivian cities where formal address-based courier tracking is less standard. Spanish-language templates, in-chat catalog sharing, and compliance-aware messaging around opt-in keep conversations consistent no matter which agent responds. With workload distributed automatically across the sales team and conversion reporting attached to every source, business owners finally get a clear, end-to-end view of what is actually driving completed sales.
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard