How Chronex360 helps manage your business in Acrelândia
Chronex360 provides WhatsApp Business API workflow for businesses in Acrelândia, Acre, turning inbound WhatsApp, Instagram and Facebook conversations into tracked, qualified leads.
In Brazil, WhatsApp is often the first and only channel a customer uses, so a lead can arrive from a Click-to-WhatsApp ad, an Instagram DM, or a quick message shared by a friend, and it needs an answer in Portuguese within minutes. Chronex360 captures that first contact automatically, qualifies it against your criteria, and assigns it to an available vendedor according to real-time business hours, keeping ecommerce, varejo, and services businesses from losing momentum on a hot lead. From there the deal moves through catalog sharing, price negotiation, and order confirmation, with Chronex360 tracking the whole journey up to combinado last-mile delivery coordinated directly over WhatsApp, a pattern common across Brazilian cities. Templates and quick replies are fully localized in Portuguese, agent assignment balances load across teams, and compliance-aware messaging keeps opt-outs and window rules in check. Sales leaders get a single report showing which channel, campaign, and agent actually closed the sale, turning scattered chats into a measurable pipeline.
Lead assignment
Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.
- Manual bulk assign
- Round-robin per lead source
- Auto-claim on inbound social replies
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order