How Chronex360 helps manage your business in São Francisco do Oeste
São Francisco do Oeste businesses run their social-to-WhatsApp sales pipeline on Chronex360, from the first Click-to-WhatsApp reply through to a completed, tracked order.
In Brazil, WhatsApp is often the first and only channel a customer uses, so a lead can arrive from a Click-to-WhatsApp ad, an Instagram DM, or a quick message shared by a friend, and it needs an answer in Portuguese within minutes. Chronex360 captures that first contact automatically, qualifies it against your criteria, and assigns it to an available vendedor according to real-time business hours, keeping ecommerce, varejo, and services businesses from losing momentum on a hot lead. From there the deal moves through catalog sharing, price negotiation, and order confirmation, with Chronex360 tracking the whole journey up to combinado last-mile delivery coordinated directly over WhatsApp, a pattern common across Brazilian cities. Templates and quick replies are fully localized in Portuguese, agent assignment balances load across teams, and compliance-aware messaging keeps opt-outs and window rules in check. Sales leaders get a single report showing which channel, campaign, and agent actually closed the sale, turning scattered chats into a measurable pipeline.
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard