How Chronex360 helps manage your business in Garoua
In Garoua (North, Cameroon), businesses use Chronex360 to capture every WhatsApp enquiry as a lead, qualify it automatically, and route it to the right team member without manual data entry.
Cameroonian businesses often communicate with customers in both French and English, and leads can arrive from a Click-to-WhatsApp ad, an Instagram comment, or a straightforward website enquiry about agricultural products, retail goods, or services. Chronex360 brings all of these into a single lead record, routes it to an available agent based on business hours, and keeps the qualification history attached so the customer's context is never lost mid-conversation. From there, an agent can share a catalog, confirm pricing, and move the enquiry into a confirmed order, with the same thread staying open through to delivery coordination for both local courier drop-offs and longer-distance shipments common in the Cameroonian market. Bilingual French and English templates match local business practice, multi-agent assignment keeps busy teams organised, and compliance-aware opt-in messaging respects regional expectations. Conversion reporting then shows exactly which channels and agents are converting enquiries into completed, delivered sales, giving owners a factual basis for where to focus.
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export