How Chronex360 helps manage your business in Liopétri
Chronex360 provides WhatsApp Business API workflow for businesses in Liopétri, Famagusta District, turning inbound WhatsApp, Instagram and Facebook conversations into tracked, qualified leads.
Cypriot tourism operators, property agencies, and retail businesses often deal with enquiries from both local customers and an international audience, arriving through Instagram DMs, Click-to-WhatsApp ads, or website contact forms. Chronex360 consolidates these into one inbox, routes each enquiry to an available agent, and tracks it through qualification, booking or order creation, and fulfilment, whether that means confirming a reservation or coordinating delivery of a purchase. Multi-agent assignment and business-hours-aware routing help teams manage the seasonal spikes typical of a tourism-driven economy without letting response times slip. Message templates support the languages a business's customers actually use, and data handling follows GDPR-aligned practices appropriate for a market serving EU and international visitors alike. Conversion reporting gives owners a clear view of which channels are genuinely turning enquiries into completed bookings or sales.
Lead assignment
Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.
- Manual bulk assign
- Round-robin per lead source
- Auto-claim on inbound social replies
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order