How Chronex360 helps manage your business in Nordfyns Kommune
For companies based in Nordfyns Kommune, Chronex360 connects WhatsApp Business API to a full lead workflow: capture, qualification, assignment, scheduled follow-up and conversion reporting.
Danish businesses, known for efficient and low-friction customer service, often want a lead captured and acted on within minutes rather than hours, and Chronex360 is structured around that expectation. Enquiries from a Click-to-WhatsApp ad, an Instagram message, or a website contact form are routed immediately to an available agent and tracked automatically through qualification, order or quote creation, and delivery, keeping the whole journey visible in one place. Multi-agent assignment lets teams distribute enquiries evenly so no single person becomes a bottleneck during busy periods. Danish-language templates keep responses feeling natural rather than mechanical, and the platform's approach to data storage and consent reflects GDPR requirements that Danish consumers expect businesses to respect. Conversion reporting shows clearly which channels are turning initial interest into confirmed, delivered orders.
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard