How Chronex360 helps manage your business in Bua
Bua is one of 0 markets Chronex360 supports in Fiji Islands, with the same lead capture, qualification, assignment and reporting workflow available city by city.
Fiji does not yet have a dedicated, fully in-force data protection statute; a Privacy Bill establishing a Privacy Commissioner and registration/consent requirements has been under development. The 2013 Constitution recognises a right to personal privacy. Until dedicated legislation is fully in force, use a conservative standard: explicit opt-in, clear sender identity and an easy opt-out for any WhatsApp marketing.
Lead assignment
Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.
- Manual bulk assign
- Round-robin per lead source
- Auto-claim on inbound social replies
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order