How Chronex360 helps manage your business in Serua
Serua is one of 0 markets Chronex360 supports in Fiji Islands, with the same lead capture, qualification, assignment and reporting workflow available city by city.
Fiji does not yet have a dedicated, fully in-force data protection statute; a Privacy Bill establishing a Privacy Commissioner and registration/consent requirements has been under development. The 2013 Constitution recognises a right to personal privacy. Until dedicated legislation is fully in force, use a conservative standard: explicit opt-in, clear sender identity and an easy opt-out for any WhatsApp marketing.
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export
Lead analytics
The analytics service reports totals, new versus worked, conversion against final statuses, response times from assignment history, follow-up adherence and source and campaign breakdowns with time series. Results are cached for 15 minutes and exportable to Excel.
- Conversion, response time, follow-up adherence
- Period presets with source and assignee filters
- Cached 15 minutes, Excel export
Lead management
Leads and contacts share one table, split by an is_lead flag. Filter by keyword, status, source, assignee, tags, favourite or date, switch to the Kanban to drag cards between statuses, or open the full activity workspace for a single lead.
- List, Kanban and activity drawer views
- Rich filters plus favourite and archive
- CSV / Excel import wizard with column mapping