How Chronex360 helps manage your business in Ba
In Ba (Western Division, Fiji Islands), businesses use Chronex360 to capture every WhatsApp enquiry as a lead, qualify it automatically, and route it to the right team member without manual data entry.
Fiji's tourism operators, resorts, and retail businesses often meet potential guests and customers through Instagram enquiries about packages, Click-to-WhatsApp ads, or direct messages from returning visitors, and Chronex360 captures each of these the instant they arrive rather than letting them sit in a personal phone. From that first message, the enquiry is routed to the right reservations or sales agent, tracked through availability checks and quote confirmation, and followed all the way to booking fulfillment or product delivery to a resort, village, or outer island, giving owners a clear record of the full guest or customer journey. In a market built on personal service and repeat relationships, that continuity of communication is what turns a one-time enquiry into a loyal customer. Chronex360 supports English and Fijian messaging templates, routing aware of local business hours, shared catalogs for tours and products, and reporting that shows exactly which marketing efforts are generating confirmed bookings and sales for Fijian businesses.
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard