How Chronex360 helps manage your business in Châteaurenard
Chronex360 provides WhatsApp Business API workflow for businesses in Châteaurenard, Provence-Alpes-Côte d'Azur, turning inbound WhatsApp, Instagram and Facebook conversations into tracked, qualified leads.
French retailers, agencies, and service providers often build trust through a fairly formal first exchange, whether that starts as a Click-to-WhatsApp ad click, a website contact form, or a direct message on Instagram. Chronex360 captures that first contact and keeps it structured, assigning the enquiry to an available agent, tracking it through qualification and quote or order creation, and carrying it all the way to fulfilment and delivery confirmation. Multi-agent assignment lets larger teams split leads by product line, region, or language, while business-hours-aware routing respects the working patterns common across French companies. French-language templates keep the tone appropriately professional, and the platform's approach to consent and data retention is built with GDPR expectations in mind. Managers can see conversion reporting at a glance, showing which campaigns and channels are genuinely producing sales rather than just conversation volume.
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard