How Chronex360 helps manage your business in El Chichicaste
Chronex360 provides WhatsApp Business API workflow for businesses in El Chichicaste, El Paraíso Department, turning inbound WhatsApp, Instagram and Facebook conversations into tracked, qualified leads.
Between San Pedro Sula's manufacturing and trading firms and Roatán's dive shops and beach resorts, Honduran businesses field inquiries from wildly different channels — a Facebook Messenger question about a snorkeling package, a website form from a wholesale buyer, a WhatsApp click from a remittance-funded family purchase. Chronex360 pulls every one of those first contacts into a single pipeline, automatically qualifying and assigning them to the agent best suited to close it. As the conversation matures into a booking or purchase order, the same thread carries it through fulfillment, so owners always know where a lead stands without switching tools. Spanish-first messaging templates keep replies fast and consistent, business-hour-aware routing respects when teams are actually available, and every exchange stays compliant with WhatsApp's commerce policies. The result is a dashboard that shows exactly which ads, pages, or referrals are actually turning strangers into customers across the country.
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export
Lead analytics
The analytics service reports totals, new versus worked, conversion against final statuses, response times from assignment history, follow-up adherence and source and campaign breakdowns with time series. Results are cached for 15 minutes and exportable to Excel.
- Conversion, response time, follow-up adherence
- Period presets with source and assignee filters
- Cached 15 minutes, Excel export