How Chronex360 helps manage your business in Nueva Jalapa
For companies based in Nueva Jalapa, Chronex360 connects WhatsApp Business API to a full lead workflow: capture, qualification, assignment, scheduled follow-up and conversion reporting.
Between San Pedro Sula's manufacturing and trading firms and Roatán's dive shops and beach resorts, Honduran businesses field inquiries from wildly different channels — a Facebook Messenger question about a snorkeling package, a website form from a wholesale buyer, a WhatsApp click from a remittance-funded family purchase. Chronex360 pulls every one of those first contacts into a single pipeline, automatically qualifying and assigning them to the agent best suited to close it. As the conversation matures into a booking or purchase order, the same thread carries it through fulfillment, so owners always know where a lead stands without switching tools. Spanish-first messaging templates keep replies fast and consistent, business-hour-aware routing respects when teams are actually available, and every exchange stays compliant with WhatsApp's commerce policies. The result is a dashboard that shows exactly which ads, pages, or referrals are actually turning strangers into customers across the country.
Lead assignment
Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.
- Manual bulk assign
- Round-robin per lead source
- Auto-claim on inbound social replies
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order