How Chronex360 helps manage your business in El Cubolero
In El Cubolero (Valle Department, Honduras), businesses use Chronex360 to capture every WhatsApp enquiry as a lead, qualify it automatically, and route it to the right team member without manual data entry.
Between San Pedro Sula's manufacturing and trading firms and Roatán's dive shops and beach resorts, Honduran businesses field inquiries from wildly different channels — a Facebook Messenger question about a snorkeling package, a website form from a wholesale buyer, a WhatsApp click from a remittance-funded family purchase. Chronex360 pulls every one of those first contacts into a single pipeline, automatically qualifying and assigning them to the agent best suited to close it. As the conversation matures into a booking or purchase order, the same thread carries it through fulfillment, so owners always know where a lead stands without switching tools. Spanish-first messaging templates keep replies fast and consistent, business-hour-aware routing respects when teams are actually available, and every exchange stays compliant with WhatsApp's commerce policies. The result is a dashboard that shows exactly which ads, pages, or referrals are actually turning strangers into customers across the country.
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export
Lead analytics
The analytics service reports totals, new versus worked, conversion against final statuses, response times from assignment history, follow-up adherence and source and campaign breakdowns with time series. Results are cached for 15 minutes and exportable to Excel.
- Conversion, response time, follow-up adherence
- Period presets with source and assignee filters
- Cached 15 minutes, Excel export
Lead management
Leads and contacts share one table, split by an is_lead flag. Filter by keyword, status, source, assignee, tags, favourite or date, switch to the Kanban to drag cards between statuses, or open the full activity workspace for a single lead.
- List, Kanban and activity drawer views
- Rich filters plus favourite and archive
- CSV / Excel import wizard with column mapping