How Chronex360 helps manage your business in Wādī as Sīr
For companies based in Wādī as Sīr, Chronex360 connects WhatsApp Business API to a full lead workflow: capture, qualification, assignment, scheduled follow-up and conversion reporting.
Amman-based traders, exporters, and family businesses with customers across the diaspora often see leads arrive from several directions at once, a Click-to-WhatsApp ad, an Instagram DM from a relative abroad asking about a shipment, or a website form from a regional buyer, and Chronex360 pulls all of it into one trackable pipeline. Each enquiry becomes a lead the moment it lands, tagged by channel, and is routed to an agent according to business hours that respect the local working week. Agents qualify the buyer in Arabic or English, share a catalog or formal quote in the same thread, and turn an agreement into an order that stays connected through fulfilment and cross-border delivery, which matters for businesses regularly shipping to customers outside Jordan as much as those serving local buyers. Multi-agent assignment keeps conversations moving during peak periods without customers being handed off blindly, and compliance-aware templates keep messaging appropriate for both domestic and international recipients. Conversion reporting then shows owners exactly which relationships and channels are producing real, fulfilled business.
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export