How Chronex360 helps manage your business in Nikunau
Nikunau businesses run their social-to-WhatsApp sales pipeline on Chronex360, from the first Click-to-WhatsApp reply through to a completed, tracked order.
Businesses in Kiribati, largely small retailers, fisheries-linked traders, and government or NGO-adjacent service providers, tend to manage a modest but meaningful volume of enquiries through WhatsApp and Facebook Messenger, and Chronex360 is designed to make sure each one receives full, structured attention rather than getting lost in informal messaging. From first contact, an enquiry is logged, assigned to the appropriate person, and tracked through discussion, quote or order agreement, and on to delivery across Kiribati's dispersed atolls, where logistics require careful coordination and clear communication. Rather than claiming high transaction volumes that would not reflect Kiribati's market reality, Chronex360 focuses on giving businesses complete visibility and ownership over every relationship they build, one conversation at a time. The platform supports English-language templates, routing aware of local business hours, and clear, simple reporting, giving Kiribati's businesses a professional foundation for customer communication that scales as their digital presence grows.
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard