How Chronex360 helps manage your business in Teaoraereke Village
Chronex360 brings the same WhatsApp Business API onboarding and lead-management workflow used across Gilbert Islands to businesses in Teaoraereke Village.
Businesses in Kiribati, largely small retailers, fisheries-linked traders, and government or NGO-adjacent service providers, tend to manage a modest but meaningful volume of enquiries through WhatsApp and Facebook Messenger, and Chronex360 is designed to make sure each one receives full, structured attention rather than getting lost in informal messaging. From first contact, an enquiry is logged, assigned to the appropriate person, and tracked through discussion, quote or order agreement, and on to delivery across Kiribati's dispersed atolls, where logistics require careful coordination and clear communication. Rather than claiming high transaction volumes that would not reflect Kiribati's market reality, Chronex360 focuses on giving businesses complete visibility and ownership over every relationship they build, one conversation at a time. The platform supports English-language templates, routing aware of local business hours, and clear, simple reporting, giving Kiribati's businesses a professional foundation for customer communication that scales as their digital presence grows.
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export
Lead analytics
The analytics service reports totals, new versus worked, conversion against final statuses, response times from assignment history, follow-up adherence and source and campaign breakdowns with time series. Results are cached for 15 minutes and exportable to Excel.
- Conversion, response time, follow-up adherence
- Period presets with source and assignee filters
- Cached 15 minutes, Excel export
Lead management
Leads and contacts share one table, split by an is_lead flag. Filter by keyword, status, source, assignee, tags, favourite or date, switch to the Kanban to drag cards between statuses, or open the full activity workspace for a single lead.
- List, Kanban and activity drawer views
- Rich filters plus favourite and archive
- CSV / Excel import wizard with column mapping