How Chronex360 helps manage your business in Kazarman
Chronex360 brings the same WhatsApp Business API onboarding and lead-management workflow used across Jalal-Abad Region to businesses in Kazarman.
In Kyrgyzstan, leads for retail, tourism, and trading businesses commonly arrive through Instagram enquiries about products or Bishkek-based services, website contact forms, and direct WhatsApp messages from returning customers, and Chronex360 consolidates all of it into one place instead of leaving staff to juggle multiple apps. A message is captured on arrival, assigned to the right team member, and tracked as it advances from first contact through qualification and order creation to final delivery or service completion, so nothing slips through during busy periods like tourist season or seasonal trade peaks. This structured approach helps growing Kyrgyz businesses scale their customer service without losing the responsiveness that built their reputation in the first place. Chronex360 delivers Kyrgyz and Russian language templates, business-hours-aware routing, product and service catalog sharing for fast quoting, and reporting dashboards that show owners exactly which marketing channels and agents are driving completed sales, turning WhatsApp into a measurable growth engine.
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export
Lead analytics
The analytics service reports totals, new versus worked, conversion against final statuses, response times from assignment history, follow-up adherence and source and campaign breakdowns with time series. Results are cached for 15 minutes and exportable to Excel.
- Conversion, response time, follow-up adherence
- Period presets with source and assignee filters
- Cached 15 minutes, Excel export
Lead management
Leads and contacts share one table, split by an is_lead flag. Filter by keyword, status, source, assignee, tags, favourite or date, switch to the Kanban to drag cards between statuses, or open the full activity workspace for a single lead.
- List, Kanban and activity drawer views
- Rich filters plus favourite and archive
- CSV / Excel import wizard with column mapping