How Chronex360 helps manage your business in Skrunda
For companies based in Skrunda, Chronex360 connects WhatsApp Business API to a full lead workflow: capture, qualification, assignment, scheduled follow-up and conversion reporting.
A Latvian business selling into both local and regional markets might get its first lead from a website contact form, a Facebook Messenger enquiry, or a WhatsApp message following a referral. Chronex360 logs each of these immediately, tags the intent, and routes it to an available agent so the response feels prompt and personal rather than automated and generic. As the enquiry becomes a qualified conversation, then a shared quote or catalog, a confirmed order, and eventual delivery, the complete history travels with that one lead, keeping the whole team aligned on status. Latvian and English templates make messaging feel native to the audience, business-hours-aware routing keeps replies well-timed, and compliance-aware settings support responsible outbound communication across borders. Additional agents can be added as an account grows more active, and conversion reporting shows management which channel is genuinely converting into completed, fulfilled orders.
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export