How Chronex360 helps manage your business in Aleg
For companies based in Aleg, Chronex360 connects WhatsApp Business API to a full lead workflow: capture, qualification, assignment, scheduled follow-up and conversion reporting.
Between Nouakchott traders sourcing goods for resale and exporters coordinating fish and mineral shipments, a lead in Mauritania often starts as a short WhatsApp question about price or availability. Chronex360 catches that first message — whether it came from a Click-to-WhatsApp ad, a Facebook inquiry, or a saved business number — and hands it to an available agent who can quote, negotiate, and confirm an order without losing the thread of the conversation. Once terms are set, the order is logged and tracked through preparation and handover to a delivery contact or courier, with the customer kept informed at each step. Arabic and French templates let teams respond in the customer’s preferred language, and business-hours-aware assignment means inquiries sent after close are queued rather than lost. For a market where trust is built message by message, Chronex360 gives businesses a clear, auditable record of every conversation from first contact to completed sale.
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export