How Chronex360 helps manage your business in San Juan de Sabinas
Chronex360 provides WhatsApp Business API workflow for businesses in San Juan de Sabinas, Coahuila, turning inbound WhatsApp, Instagram and Facebook conversations into tracked, qualified leads.
Mexican consumers increasingly discover businesses through Facebook and Instagram before ever visiting a website, so a lead often starts as a comment, a Click-to-WhatsApp ad tap, or a direct message asking about price and availability. Chronex360 captures that first touch, applies qualification rules, and hands the conversation to the right agent while honoring local business hours, helping retail, real estate, and ecommerce teams respond before the buyer moves to a competitor. As trust builds, Chronex360 supports catalog browsing and order creation inside the same chat, then tracks the sale through to fulfillment, including the WhatsApp-coordinated last-mile delivery that many Mexican businesses rely on for urban orders. Spanish-language message templates, multi-agent routing across sucursales, and compliance-aware messaging keep the experience consistent and professional at scale. Owners and sales managers can then see, in one report, which ad, channel, and vendedor produced the sale, replacing guesswork with a clear view of what is actually converting.
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export