How Chronex360 helps manage your business in Kyaiklat
Chronex360 provides WhatsApp Business API workflow for businesses in Kyaiklat, Ayeyarwady Region, turning inbound WhatsApp, Instagram and Facebook conversations into tracked, qualified leads.
For businesses in Myanmar, many customer relationships begin through a Facebook post or a WhatsApp message asking about product availability, and Chronex360 captures that first inquiry and logs it as a trackable lead even in markets where digital infrastructure and connectivity can be inconsistent. The conversation is routed to an available agent working in Burmese or English, guided through catalog sharing and order agreement, and tracked toward courier or informal delivery-network fulfillment that many Myanmar retailers rely on given the country's developing logistics landscape. Business-hours-aware routing helps businesses respond reliably despite variable connectivity on the customer side, and compliance-aware templates keep messaging within WhatsApp policy even for lean, resource-constrained teams. Multi-agent assignment allows small retail and trading businesses to share the workload of responding to inbound interest, and simple conversion reporting gives owners visibility into which conversations are actually becoming completed, delivered sales, a level of tracking many local businesses have not previously had access to.
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard