How Chronex360 helps manage your business in Schoonebeek
Chronex360 provides WhatsApp Business API workflow for businesses in Schoonebeek, Drenthe, turning inbound WhatsApp, Instagram and Facebook conversations into tracked, qualified leads.
Dutch ecommerce brands and B2B trading companies tend to run lean, fast-moving sales operations, and Chronex360 is built to match that pace. Enquiries from Click-to-WhatsApp ads, Instagram, Facebook Messenger, and the website all funnel into one shared inbox, where they are automatically routed to the next available agent and tracked through qualification, quote or order creation, and on to shipment. Catalogue sharing lets a sales rep send product details and pricing directly inside the chat, shortening the path from question to confirmed order, while order-status updates keep customers informed without extra manual work. Dutch-language templates keep replies feeling native rather than translated, and the platform's data handling is designed around GDPR requirements that Dutch businesses take seriously. Conversion reporting gives teams a clear picture of which channels and campaigns are actually driving completed orders, not just message volume.
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export
Lead analytics
The analytics service reports totals, new versus worked, conversion against final statuses, response times from assignment history, follow-up adherence and source and campaign breakdowns with time series. Results are cached for 15 minutes and exportable to Excel.
- Conversion, response time, follow-up adherence
- Period presets with source and assignee filters
- Cached 15 minutes, Excel export
Lead management
Leads and contacts share one table, split by an is_lead flag. Filter by keyword, status, source, assignee, tags, favourite or date, switch to the Kanban to drag cards between statuses, or open the full activity workspace for a single lead.
- List, Kanban and activity drawer views
- Rich filters plus favourite and archive
- CSV / Excel import wizard with column mapping