How Chronex360 helps manage your business in Welberg
For companies based in Welberg, Chronex360 connects WhatsApp Business API to a full lead workflow: capture, qualification, assignment, scheduled follow-up and conversion reporting.
Dutch ecommerce brands and B2B trading companies tend to run lean, fast-moving sales operations, and Chronex360 is built to match that pace. Enquiries from Click-to-WhatsApp ads, Instagram, Facebook Messenger, and the website all funnel into one shared inbox, where they are automatically routed to the next available agent and tracked through qualification, quote or order creation, and on to shipment. Catalogue sharing lets a sales rep send product details and pricing directly inside the chat, shortening the path from question to confirmed order, while order-status updates keep customers informed without extra manual work. Dutch-language templates keep replies feeling native rather than translated, and the platform's data handling is designed around GDPR requirements that Dutch businesses take seriously. Conversion reporting gives teams a clear picture of which channels and campaigns are actually driving completed orders, not just message volume.
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export
Lead analytics
The analytics service reports totals, new versus worked, conversion against final statuses, response times from assignment history, follow-up adherence and source and campaign breakdowns with time series. Results are cached for 15 minutes and exportable to Excel.
- Conversion, response time, follow-up adherence
- Period presets with source and assignee filters
- Cached 15 minutes, Excel export