How Chronex360 helps manage your business in Municipio de San Francisco del Norte
Chronex360 brings the same WhatsApp Business API onboarding and lead-management workflow used across Chinandega Department to businesses in Municipio de San Francisco del Norte.
A hotel in Granada, a Managua electronics retailer, or a coffee exporter in Matagalpa often starts the same way: a traveler taps a Click-to-WhatsApp ad, or a shopper messages from Instagram asking about stock. Chronex360 captures that first message as a lead the instant it lands, tags its source, and routes it to the right desk based on local business hours so nothing sits idle overnight. From there the lead moves through qualification, gets assigned to a sales or support agent, and progresses into a quote or order that the team can track until it ships or the guest checks in. Conversations run comfortably in Spanish or English with ready-made templates for pricing, availability, and order confirmations, while shared catalogs let agents send photos and prices without leaving the chat. Managers get a clear view of which channels convert leads into paying customers, so growth decisions in Nicaragua are based on real conversion data rather than guesswork.
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export