How Chronex360 helps manage your business in San Juan de Río Coco
San Juan de Río Coco businesses run their social-to-WhatsApp sales pipeline on Chronex360, from the first Click-to-WhatsApp reply through to a completed, tracked order.
A hotel in Granada, a Managua electronics retailer, or a coffee exporter in Matagalpa often starts the same way: a traveler taps a Click-to-WhatsApp ad, or a shopper messages from Instagram asking about stock. Chronex360 captures that first message as a lead the instant it lands, tags its source, and routes it to the right desk based on local business hours so nothing sits idle overnight. From there the lead moves through qualification, gets assigned to a sales or support agent, and progresses into a quote or order that the team can track until it ships or the guest checks in. Conversations run comfortably in Spanish or English with ready-made templates for pricing, availability, and order confirmations, while shared catalogs let agents send photos and prices without leaving the chat. Managers get a clear view of which channels convert leads into paying customers, so growth decisions in Nicaragua are based on real conversion data rather than guesswork.
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export
Lead analytics
The analytics service reports totals, new versus worked, conversion against final statuses, response times from assignment history, follow-up adherence and source and campaign breakdowns with time series. Results are cached for 15 minutes and exportable to Excel.
- Conversion, response time, follow-up adherence
- Period presets with source and assignee filters
- Cached 15 minutes, Excel export