How Chronex360 helps manage your business in Dindima
Chronex360 brings the same WhatsApp Business API onboarding and lead-management workflow used across Bauchi State to businesses in Dindima.
A Click-to-WhatsApp ad on Instagram, a Facebook Messenger question about a fashion drop, or a website inquiry from a Lagos fintech buyer all land in Chronex360 as a single lead record instead of scattered chats. From there the platform routes the conversation to the right sales or support agent based on availability and workload, keeps a timestamped history of every reply, and lets the agent move the buyer from qualification straight into a shared catalog or quote without leaving WhatsApp. Orders can be tagged through payment confirmation and handed to a delivery team for last-mile coordination across busy urban routes and cash-on-delivery drop-offs. Chronex360 supports English-language templates suited to Nigerian business norms, business-hours-aware auto-routing across multiple agents, and compliance-aware messaging that respects opt-in rules. Conversion reporting shows which channel, campaign, or agent is closing sales, giving growing Nigerian businesses a clear, auditable view of their pipeline from first tap to final handover.
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export