How Chronex360 helps manage your business in Vikna
For companies based in Vikna, Chronex360 connects WhatsApp Business API to a full lead workflow: capture, qualification, assignment, scheduled follow-up and conversion reporting.
Norwegian retailers and service businesses, often operating across a geographically spread customer base, rely on digital channels like Instagram, Facebook Messenger, and Click-to-WhatsApp campaigns to generate enquiries that a physical footprint alone could not reach. Chronex360 gathers those enquiries into one inbox, assigns them to an available agent regardless of location, and tracks each one through qualification, quote or order creation, and fulfilment, including delivery updates for customers who may be some distance from the nearest depot. Norwegian-language templates keep communication clear and local, while business-hours-aware routing helps teams manage response expectations across the working day. Data handling is designed with GDPR-aligned principles in mind, reassuring customers who share personal and payment-related details over chat. Reporting tools let managers see which channels are consistently converting geographically dispersed leads into delivered business.
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export