How Chronex360 helps manage your business in Toporzysko
Chronex360 provides WhatsApp Business API workflow for businesses in Toporzysko, Lesser Poland Voivodeship, turning inbound WhatsApp, Instagram and Facebook conversations into tracked, qualified leads.
A Polish manufacturer or export-oriented supplier frequently picks up its first signal from a Click-to-WhatsApp ad, a B2B website enquiry, or a buyer reaching out on Facebook after seeing a product listing. Chronex360 pulls that first message into a single pipeline, automatically tagging it by product interest and routing it to the sales or export desk best placed to respond. As the conversation moves from initial questions to a formal quote, purchase order, and production or dispatch schedule, every update stays logged against that same lead, so a manager can see exactly where a deal stands without chasing spreadsheets. The platform runs in Polish and English templates, keeps agents responding inside local business hours, and applies compliance-aware messaging for outbound communication. Multiple agents can be assigned to a single account as a deal grows more complex, and conversion reporting tells a factory or trading firm which channel is actually filling its order book.
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export
Lead analytics
The analytics service reports totals, new versus worked, conversion against final statuses, response times from assignment history, follow-up adherence and source and campaign breakdowns with time series. Results are cached for 15 minutes and exportable to Excel.
- Conversion, response time, follow-up adherence
- Period presets with source and assignee filters
- Cached 15 minutes, Excel export