How Chronex360 helps manage your business in Raszczyce
Chronex360 brings the same WhatsApp Business API onboarding and lead-management workflow used across Silesian Voivodeship to businesses in Raszczyce.
A Polish manufacturer or export-oriented supplier frequently picks up its first signal from a Click-to-WhatsApp ad, a B2B website enquiry, or a buyer reaching out on Facebook after seeing a product listing. Chronex360 pulls that first message into a single pipeline, automatically tagging it by product interest and routing it to the sales or export desk best placed to respond. As the conversation moves from initial questions to a formal quote, purchase order, and production or dispatch schedule, every update stays logged against that same lead, so a manager can see exactly where a deal stands without chasing spreadsheets. The platform runs in Polish and English templates, keeps agents responding inside local business hours, and applies compliance-aware messaging for outbound communication. Multiple agents can be assigned to a single account as a deal grows more complex, and conversion reporting tells a factory or trading firm which channel is actually filling its order book.
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export
Lead analytics
The analytics service reports totals, new versus worked, conversion against final statuses, response times from assignment history, follow-up adherence and source and campaign breakdowns with time series. Results are cached for 15 minutes and exportable to Excel.
- Conversion, response time, follow-up adherence
- Period presets with source and assignee filters
- Cached 15 minutes, Excel export