How Chronex360 helps manage your business in Boleszkowice
For companies based in Boleszkowice, Chronex360 connects WhatsApp Business API to a full lead workflow: capture, qualification, assignment, scheduled follow-up and conversion reporting.
A Polish manufacturer or export-oriented supplier frequently picks up its first signal from a Click-to-WhatsApp ad, a B2B website enquiry, or a buyer reaching out on Facebook after seeing a product listing. Chronex360 pulls that first message into a single pipeline, automatically tagging it by product interest and routing it to the sales or export desk best placed to respond. As the conversation moves from initial questions to a formal quote, purchase order, and production or dispatch schedule, every update stays logged against that same lead, so a manager can see exactly where a deal stands without chasing spreadsheets. The platform runs in Polish and English templates, keeps agents responding inside local business hours, and applies compliance-aware messaging for outbound communication. Multiple agents can be assigned to a single account as a deal grows more complex, and conversion reporting tells a factory or trading firm which channel is actually filling its order book.
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export
Lead analytics
The analytics service reports totals, new versus worked, conversion against final statuses, response times from assignment history, follow-up adherence and source and campaign breakdowns with time series. Results are cached for 15 minutes and exportable to Excel.
- Conversion, response time, follow-up adherence
- Period presets with source and assignee filters
- Cached 15 minutes, Excel export
Lead management
Leads and contacts share one table, split by an is_lead flag. Filter by keyword, status, source, assignee, tags, favourite or date, switch to the Kanban to drag cards between statuses, or open the full activity workspace for a single lead.
- List, Kanban and activity drawer views
- Rich filters plus favourite and archive
- CSV / Excel import wizard with column mapping