How Chronex360 helps manage your business in Al-Shahaniya
Chronex360 extends WhatsApp Business API coverage across Al-Shahaniya, Qatar, so local businesses can capture and manage customer conversations from every city in the state.
Qatar's Law No. 13 of 2016 Concerning Personal Data Privacy Protection — the first generally applicable data-protection law among GCC states — requires explicit prior consent for direct electronic marketing, a clearly identified sender, and a working opt-out. Only send promotional WhatsApp templates to contacts with documented explicit consent.
Lead management
Leads and contacts share one table, split by an is_lead flag. Filter by keyword, status, source, assignee, tags, favourite or date, switch to the Kanban to drag cards between statuses, or open the full activity workspace for a single lead.
- List, Kanban and activity drawer views
- Rich filters plus favourite and archive
- CSV / Excel import wizard with column mapping
Lead assignment
Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.
- Manual bulk assign
- Round-robin per lead source
- Auto-claim on inbound social replies
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Cities in Al-Shahaniya
Chronex360 supports WhatsApp Business API onboarding for 3 cities across Al-Shahaniya, including: