How Chronex360 helps manage your business in Kaa-Khem
Chronex360 provides WhatsApp Business API workflow for businesses in Kaa-Khem, Tuva Republic, turning inbound WhatsApp, Instagram and Facebook conversations into tracked, qualified leads.
For businesses reaching Russian-speaking customers outside Russia — exporters, diaspora-facing retailers, and companies serving Russian-speaking communities abroad — Chronex360 captures each WhatsApp enquiry the moment it arrives, tags it by intent, and routes it to an available agent so nothing sits unanswered. As a conversation develops from first contact through qualification, order confirmation, and delivery, the entire thread stays attached to that lead, giving the team a consistent, traceable record of the relationship. Russian-language templates alongside English keep responses natural for the audience, and Chronex360 helps businesses keep outbound communication aligned with applicable sanctions and compliance regulations throughout. Conversion reporting then shows which channels are genuinely producing completed, fulfilled transactions.
Lead analytics
The analytics service reports totals, new versus worked, conversion against final statuses, response times from assignment history, follow-up adherence and source and campaign breakdowns with time series. Results are cached for 15 minutes and exportable to Excel.
- Conversion, response time, follow-up adherence
- Period presets with source and assignee filters
- Cached 15 minutes, Excel export
Lead management
Leads and contacts share one table, split by an is_lead flag. Filter by keyword, status, source, assignee, tags, favourite or date, switch to the Kanban to drag cards between statuses, or open the full activity workspace for a single lead.
- List, Kanban and activity drawer views
- Rich filters plus favourite and archive
- CSV / Excel import wizard with column mapping
Lead assignment
Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.
- Manual bulk assign
- Round-robin per lead source
- Auto-claim on inbound social replies