How Chronex360 helps manage your business in Radishchevo
For companies based in Radishchevo, Chronex360 connects WhatsApp Business API to a full lead workflow: capture, qualification, assignment, scheduled follow-up and conversion reporting.
For businesses reaching Russian-speaking customers outside Russia — exporters, diaspora-facing retailers, and companies serving Russian-speaking communities abroad — Chronex360 captures each WhatsApp enquiry the moment it arrives, tags it by intent, and routes it to an available agent so nothing sits unanswered. As a conversation develops from first contact through qualification, order confirmation, and delivery, the entire thread stays attached to that lead, giving the team a consistent, traceable record of the relationship. Russian-language templates alongside English keep responses natural for the audience, and Chronex360 helps businesses keep outbound communication aligned with applicable sanctions and compliance regulations throughout. Conversion reporting then shows which channels are genuinely producing completed, fulfilled transactions.
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export
Lead analytics
The analytics service reports totals, new versus worked, conversion against final statuses, response times from assignment history, follow-up adherence and source and campaign breakdowns with time series. Results are cached for 15 minutes and exportable to Excel.
- Conversion, response time, follow-up adherence
- Period presets with source and assignee filters
- Cached 15 minutes, Excel export