How Chronex360 helps manage your business in Auki
Auki businesses run their social-to-WhatsApp sales pipeline on Chronex360, from the first Click-to-WhatsApp reply through to a completed, tracked order.
For businesses in the Solomon Islands, customer contact often comes through direct WhatsApp messages, Facebook enquiries, and personal referrals rather than large-scale advertising, and Chronex360 is built to help these businesses make the absolute most of every single conversation. Each enquiry is captured the moment it arrives, assigned to the right person, and tracked through qualification, quote or order agreement, and on to delivery, whether that means a shipment across islands or an in-person handover in Honiara. Given the realistic scale of digital commerce in the Solomons, the platform's real value lies in ensuring no enquiry is ever lost or forgotten, and in giving small teams a professional record of every customer relationship they build. Chronex360 provides English and Pijin-friendly messaging templates, routing that respects local business hours, and straightforward reporting so owners can see precisely how their limited but valuable lead flow is being converted, turning careful, high-touch service into a genuine competitive advantage.
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export