How Chronex360 helps manage your business in Western Province
Western Province is one of 1 markets Chronex360 supports in Solomon Islands, with the same lead capture, qualification, assignment and reporting workflow available city by city.
The Solomon Islands does not yet have dedicated data-protection legislation; UNCTAD and UNCDF have supported drafting of a national data protection and privacy law and policy that is still in development. Until legislation is in force, use a conservative standard: explicit opt-in, clear sender identity and an easy opt-out for WhatsApp marketing.
Lead management
Leads and contacts share one table, split by an is_lead flag. Filter by keyword, status, source, assignee, tags, favourite or date, switch to the Kanban to drag cards between statuses, or open the full activity workspace for a single lead.
- List, Kanban and activity drawer views
- Rich filters plus favourite and archive
- CSV / Excel import wizard with column mapping
Lead assignment
Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.
- Manual bulk assign
- Round-robin per lead source
- Auto-claim on inbound social replies
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Cities in Western Province
Chronex360 supports WhatsApp Business API onboarding for 1 city across Western Province, including: