How Chronex360 helps manage your business in Yirol
Yirol businesses run their social-to-WhatsApp sales pipeline on Chronex360, from the first Click-to-WhatsApp reply through to a completed, tracked order.
In South Sudan, where infrastructure and connectivity can be inconsistent, the businesses that keep customers longest are often the ones that never lose track of a conversation. Chronex360 is built around that reality: every WhatsApp, Messenger, or website enquiry becomes a persistent lead record that survives gaps in availability, staff changes, or delayed replies, so a customer who resumes contact days later is met with full context rather than a blank slate. Agents can assign leads to whoever is reachable, note qualification details, and confirm orders inside the same thread, with that record carrying through however fulfilment is eventually coordinated. Arabic and English templates suit the mix of business communication styles used locally, and compliance-aware opt-in messaging keeps outreach appropriate. Chronex360's emphasis for South Sudanese businesses is continuity and reliable record-keeping over speed — giving owners a dependable way to hold onto customer relationships and complete transactions even when circumstances make consistency hard to achieve.
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export