How Chronex360 helps manage your business in Hisor
Chronex360 brings the same WhatsApp Business API onboarding and lead-management workflow used across districts of Republican Subordination to businesses in Hisor.
Small and mid-sized businesses in Tajikistan, including retailers, remittance-linked service providers, and agricultural traders, typically win customers through word-of-mouth WhatsApp introductions and Facebook or Instagram posts, and Chronex360 turns that informal flow of enquiries into an organized, trackable pipeline. Each new conversation is captured with its source noted, routed to an available agent, and followed through qualification, pricing discussion, and order confirmation until the goods or service are actually delivered, giving owners a clear view of what is really happening across dozens of simultaneous chats. For businesses where a single missed message can mean a lost customer relationship built over years, that reliability matters more than volume. Chronex360 provides Tajik and Russian messaging templates, agent assignment that respects local business hours, shared catalogs for quoting products or services quickly, and reporting that shows exactly which conversations turn into revenue, helping Tajikistan's businesses professionalize customer communication without losing its personal touch.
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export
Lead analytics
The analytics service reports totals, new versus worked, conversion against final statuses, response times from assignment history, follow-up adherence and source and campaign breakdowns with time series. Results are cached for 15 minutes and exportable to Excel.
- Conversion, response time, follow-up adherence
- Period presets with source and assignee filters
- Cached 15 minutes, Excel export