How Chronex360 helps manage your business in Kolkhozobod
Kolkhozobod businesses run their social-to-WhatsApp sales pipeline on Chronex360, from the first Click-to-WhatsApp reply through to a completed, tracked order.
Small and mid-sized businesses in Tajikistan, including retailers, remittance-linked service providers, and agricultural traders, typically win customers through word-of-mouth WhatsApp introductions and Facebook or Instagram posts, and Chronex360 turns that informal flow of enquiries into an organized, trackable pipeline. Each new conversation is captured with its source noted, routed to an available agent, and followed through qualification, pricing discussion, and order confirmation until the goods or service are actually delivered, giving owners a clear view of what is really happening across dozens of simultaneous chats. For businesses where a single missed message can mean a lost customer relationship built over years, that reliability matters more than volume. Chronex360 provides Tajik and Russian messaging templates, agent assignment that respects local business hours, shared catalogs for quoting products or services quickly, and reporting that shows exactly which conversations turn into revenue, helping Tajikistan's businesses professionalize customer communication without losing its personal touch.
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export
Lead analytics
The analytics service reports totals, new versus worked, conversion against final statuses, response times from assignment history, follow-up adherence and source and campaign breakdowns with time series. Results are cached for 15 minutes and exportable to Excel.
- Conversion, response time, follow-up adherence
- Period presets with source and assignee filters
- Cached 15 minutes, Excel export
Lead management
Leads and contacts share one table, split by an is_lead flag. Filter by keyword, status, source, assignee, tags, favourite or date, switch to the Kanban to drag cards between statuses, or open the full activity workspace for a single lead.
- List, Kanban and activity drawer views
- Rich filters plus favourite and archive
- CSV / Excel import wizard with column mapping