How Chronex360 helps manage your business in Rio Claro-Mayaro Regional Corporation
Chronex360 extends WhatsApp Business API coverage across Rio Claro-Mayaro Regional Corporation, Trinidad And Tobago, so local businesses can capture and manage customer conversations from every city in the state.
Trinidad and Tobago's Data Protection Act (Chapter 22:04, originally passed 2011) requires registration of data controllers with the Information Commissioner and restricts cross-border disclosure of personal data to jurisdictions without comparable safeguards. Some provisions have a documented history of partial/phased proclamation, so confirm current enforcement status before large campaigns.
Lead management
Leads and contacts share one table, split by an is_lead flag. Filter by keyword, status, source, assignee, tags, favourite or date, switch to the Kanban to drag cards between statuses, or open the full activity workspace for a single lead.
- List, Kanban and activity drawer views
- Rich filters plus favourite and archive
- CSV / Excel import wizard with column mapping
Lead assignment
Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.
- Manual bulk assign
- Round-robin per lead source
- Auto-claim on inbound social replies
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep