How Chronex360 helps manage your business in Dubai
Chronex360 extends WhatsApp Business API coverage across Dubai, United Arab Emirates, so local businesses can capture and manage customer conversations from every city in the state.
The UAE federal PDPL applies, with additional regimes in certain free zones such as DIFC and ADGM. Map where data is collected/stored and use explicit marketing consent.
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export
Lead analytics
The analytics service reports totals, new versus worked, conversion against final statuses, response times from assignment history, follow-up adherence and source and campaign breakdowns with time series. Results are cached for 15 minutes and exportable to Excel.
- Conversion, response time, follow-up adherence
- Period presets with source and assignee filters
- Cached 15 minutes, Excel export
Cities in Dubai
Chronex360 supports WhatsApp Business API onboarding for 1 city across Dubai, including: