How Chronex360 helps manage your business in Beshariq
In Beshariq (Fergana Region, Uzbekistan), businesses use Chronex360 to capture every WhatsApp enquiry as a lead, qualify it automatically, and route it to the right team member without manual data entry.
In Uzbekistan, a growing base of retail, textile, and trading businesses now generates leads through WhatsApp enquiries — alongside the Telegram channels many Uzbek buyers also use — Instagram promotions, and website forms, and Chronex360 gives these businesses a structured way to turn that traffic into tracked, accountable sales. Every enquiry is logged the instant it arrives, automatically assigned to an available agent based on workload and business hours, and carried forward through quoting and order confirmation to eventual fulfillment, so a manager in Tashkent or Samarkand can see precisely how many chats became paying customers. This end-to-end visibility is especially valuable for manufacturers and trading companies juggling multiple simultaneous conversations that used to live in personal phones. Chronex360 supports Uzbek and Russian messaging templates, keeps responses compliant with regional messaging norms, enables shared product catalogs for faster quoting, and produces reporting that turns scattered WhatsApp activity into a measurable, manageable sales operation for Uzbek businesses of any size.
Lead management
Leads and contacts share one table, split by an is_lead flag. Filter by keyword, status, source, assignee, tags, favourite or date, switch to the Kanban to drag cards between statuses, or open the full activity workspace for a single lead.
- List, Kanban and activity drawer views
- Rich filters plus favourite and archive
- CSV / Excel import wizard with column mapping
Lead assignment
Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.
- Manual bulk assign
- Round-robin per lead source
- Auto-claim on inbound social replies
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep