How Chronex360 helps manage your business in Mérida
Businesses across Mérida (Venezuela) run their WhatsApp Business API programme on Chronex360, turning inbound chats into tracked, assigned and followed-up leads.
Privacy and electronic-communications rules in Venezuela are not comprehensively codified or consistently enforced, so use a conservative standard: explicit opt-in for promotional WhatsApp messages, clear business identification, an easy opt-out and minimal data retention. Businesses should also be aware that current economic conditions are severe — 2026 reporting cites triple-digit annual inflation (independent estimates in the several-hundred-percent range), a rapidly depreciating bolívar, a persistent parallel exchange-rate gap, and international sanctions that create specific Meta advertising and payment restrictions not present in other Latin American markets. These conditions constrain normal digital-advertising spend and should be factored into any Venezuela go-to-market plan.
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Cities in Mérida
Chronex360 supports WhatsApp Business API onboarding for 5 cities across Mérida, including: