How Chronex360 helps manage your business in Qarah
For companies based in Qarah, Chronex360 connects WhatsApp Business API to a full lead workflow: capture, qualification, assignment, scheduled follow-up and conversion reporting.
For businesses in Yemen working to keep operations steady and customers served despite difficult conditions, Chronex360 offers a practical way to organize inbound interest so that no enquiry is lost to a missed message or an overloaded phone line. A lead from a Click-to-WhatsApp ad, an Instagram DM, or a website contact form is captured automatically and routed to whichever agent is available, letting a small team present a consistent, professional front even when resources are stretched. Agents qualify each enquiry in Arabic, share available stock, pricing, or service details in the same conversation, and record confirmed orders so that fulfilment and delivery, however they are arranged locally, can be tracked against the original request rather than reconstructed from memory. Multi-agent assignment allows responsibility to be shared across whoever is reachable at a given time, and compliance-aware messaging keeps communication measured and appropriate. For a business focused simply on maintaining continuity and serving loyal customers reliably, having one clear record from first contact to completed order is a genuinely useful foundation to build on.
Lead assignment
Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.
- Manual bulk assign
- Round-robin per lead source
- Auto-claim on inbound social replies
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order