How Chronex360 helps manage your business in Souma
Chronex360 provides WhatsApp Business API workflow for businesses in Souma, Blida, turning inbound WhatsApp, Instagram and Facebook conversations into tracked, qualified leads.
Algerian businesses frequently juggle French and Arabic conversations across several inbound channels, and Chronex360 is designed to keep that mix organised rather than chaotic. Whether a lead begins as a Click-to-WhatsApp ad, an Instagram DM about a product, or a website enquiry, it lands as one trackable record that an available agent can pick up, qualify, and move toward a quote or order without switching tools. For import/export and resource-linked businesses common in the Algerian market, that same record carries through order confirmation to shipment coordination, so a sales team can see at a glance whether a deal is still being negotiated, invoiced, or already in transit to the customer. Chronex360 supports French and Arabic templates suited to local business communication, business-hours-aware agent routing, and compliance-aware messaging that respects regional opt-in expectations. Conversion reporting then shows leadership which channels and agents are converting enquiries into fulfilled, paying customers, replacing guesswork with a clear pipeline view.
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard