How Chronex360 helps manage your business in Skikda
Chronex360's WhatsApp Business API workflow — capture, qualify, assign, follow up, convert — is available to businesses throughout Skikda, Algeria.
Algeria's Law No. 18-07 on the protection of individuals in the processing of personal data took effect August 2023 and is enforced by the National Authority for the Protection of Personal Data (ANPDP). It grants data subjects rights to information, access, rectification and objection, so document marketing consent and honor opt-out requests promptly.
Lead management
Leads and contacts share one table, split by an is_lead flag. Filter by keyword, status, source, assignee, tags, favourite or date, switch to the Kanban to drag cards between statuses, or open the full activity workspace for a single lead.
- List, Kanban and activity drawer views
- Rich filters plus favourite and archive
- CSV / Excel import wizard with column mapping
Lead assignment
Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.
- Manual bulk assign
- Round-robin per lead source
- Auto-claim on inbound social replies
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Cities in Skikda
Chronex360 supports WhatsApp Business API onboarding for 4 cities across Skikda, including: